Returns Policy

We want you to be happy with your purchase. If there is a problem with your order, please contact us within 14 days of receiving your item.

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Perishable Products

As coffee is a food product, we cannot accept returns of opened products or products that have been used, unless they are faulty, damaged, or incorrect.

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Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order number and photos of the issue. We will arrange a replacement or refund where appropriate.

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Refunds

Approved refunds will be processed to the original payment method. Please allow up to 10 working days for the refund to appear in your account, depending on your payment provider.

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Cancellations

Orders may be cancelled before they have been dispatched. Once an order has been shipped, it may no longer be possible to cancel it.

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Non-Refundable Items

- Opened coffee products

- Used items

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Contact Us

For any questions regarding returns or refunds, please contact:

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Email: noddiescoffee@gmail.com

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